I promise after this post I will get back to writing about cookies and cakes and Valentines Day and gelato. I won't even rant about having to deal with a telephone hearing for an ex-employee who was denied unemployment because she was fired for cause (would YOU want one of my workers to handle your baked goods with inch-long fake fingernails?).
We get calls from AT&T daily, sometimes twice a day. The last time the caller ID said Casper, WY, and the person said her name was Angela, but her voice had the cadence of someone from India.
She (like all the callers before her) just wanted to give me the discount I deserved. I tried to explain, very nicely (since being a $#@% obviously didn't work the last time) that I would be happy to review any proposal she cared to send in writing but I was not interested in discussing my account with her on the phone, and please take me off her call list. By the way, this is not the first time I asked to be removed from their calling list. She wouldn't hang up, giving me the impression she thought I was an idiot for not wanting to save money.
OK, but I find it hard to believe AT&T would actually pay people to call me, EVERY DAY, sometimes TWICE A DAY, just to convince me to pay them less money. Excuse me for being suspicious. But if all you want to do is give me a discount, just lower my bill. You don't even have to ask. I promise I won't complain.
I hung up on her. It was the only way. Then I went to look through my bills to find a number to call AT&T. I found one (in very small print) and while I was on hold (God forbid a REAL person answers the phone) I went to their website to review their privacy policy. It states that you can opt out of marketing calls by telling any customer service representative. Well maybe NOT the one from India. So I waited...and waited...and waited.
I finally got a very nice woman on the phone who said she would place me on the "do not call" list but it might take 30-60 days.
I can hardly wait.
Do you really think it will work?
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