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February 16, 2011

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Comments

Lisa Bagby

Agreed. This rule of one can be translated to ANY service related industry! You get one chance to make an impression. Thank you so much for the service that you provide, not only the glorious baked goods, but the personality and attention to detail. People (like me!) really do appreciate excellent customer service.

heidi

we should open a consulting business in t-town to improve front/back of house action. this place needs serious service help.

even a former hostess who spent a lot of time crying in the walk-in knows this ;)

Debbie Holley

Mary...You certainly do a great job!!!

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